WELCOME TO

Emirates Leisure Retail

WELCOME TO

Emirates Leisure Retail

WELCOME TO

Emirates Leisure Retail

Emirates Leisure Retail (ELR) manages a diverse portfolio of restaurants, cafes, and bars across the Middle East, Australasia, the USA, and East Africa. With 300+ outlets, including 100+ within 21 airports in 6 countries around the globe, ELR transcends operational excellence and outstanding guest experiences. Blending global brands and bespoke concepts, the company strives for sustainable partnerships and local product sourcing.

Emirates Leisure Retail (ELR) manages a diverse portfolio of restaurants, cafes, and bars across the Middle East, Australasia, the USA, and East Africa. With 300+ outlets, including 100+ within 21 airports in 6 countries around the globe, ELR transcends operational excellence and outstanding guest experiences. Blending global brands and bespoke concepts, the company strives for sustainable partnerships and local product sourcing.

Emirates Leisure Retail (ELR) manages a diverse portfolio of restaurants, cafes, and bars across the Middle East, Australasia, the USA, and East Africa. With 300+ outlets, including 100+ within 21 airports in 6 countries around the globe, ELR transcends operational excellence and outstanding guest experiences. Blending global brands and bespoke concepts, the company strives for sustainable partnerships and local product sourcing.

Who We Are

Exquisite Service, Endless Satisfaction

Exquisite Service, Endless Satisfaction

Exquisite Service, Endless Satisfaction

At Emirates Leisure Retail, excellence is not just a standard; it's a way of life.

At Emirates Leisure Retail, excellence is not just a standard; it's a way of life.

Operator of Global F&B Brands and Innovator of Homegrown Concepts

Emirates Leisure Retail (ELR) offers an extensive range of globally recognised F&B franchise brands and the ability to innovate homegrown brands and concepts with a vision to delight every customer. With a support team at the head office and 190+ stores in the UAE and the MENA region, ELR has the potential to grow locally, regionally, and globally. As a leader in operational excellence and in providing outstanding guest experiences, ELR's business model offers support for global brands and bespoke concepts through sustainable partnerships, and locally sourced products.

Excellence in Travel Retail F&B Operations

ELR operates 100+ outlets and provides expert planning and execution support across 20+ international and domestic airports. ELR recently launched its award-winning master concessionaire at Abeid Amani Karume International Airport in Zanzibar. This groundbreaking concept includes unique food and beverage and duty-free experiences that perfectly captures the essence of Zanzibar to offer passengers an extension of their holiday.

About Us

ELR is a specialist F&B retail operator that owns and operates a wide-ranging portfolio

Restaurants, cafes and bars across the US, Middle East, Australasia and East Africa. We focus on driving operational excellence to create a compelling guest experience across our 300+ outlets (including more than 100 outlets across 21 domestic and international airports)

Countries

6

Airports

21

Outlets

300+

About Us

ELR is a specialist F&B retail operator that owns and operates a wide-ranging portfolio

Restaurants, cafes and bars across the US, Middle East, Australasia and East Africa. We focus on driving operational excellence to create a compelling guest experience across our 300+ outlets (including more than 100 outlets across 21 domestic and international airports)

Countries

6

Airports

21

Outlets

300+

About Us

ELR is a specialist F&B retail operator that owns and operates a wide-ranging portfolio

Restaurants, cafes and bars across the US, Middle East, Australasia and East Africa. We focus on driving operational excellence to create a compelling guest experience across our 300+ outlets (including more than 100 outlets across 21 domestic and international airports)

Countries

6

Airports

21

Outlets

300+

Our Partners

Franchised Brands

Franchised Brands

Franchised Brands

ELR are proud to be the first-to-market globally recognised franchise brands

ELR are proud to be the first-to-market globally recognised franchise brands

We manage 150+ Costa Coffee stores in the UAE and hold the distinction of having best loyalty app in the region.

We manage 150+ Costa Coffee stores in the UAE and hold the distinction of having best loyalty app in the region.

We manage 150+ Costa Coffee stores in the UAE and hold the distinction of having best loyalty app in the region.

Since opening our first shop in London in 1986, Pret's mission has been simple. To serve freshly made food and good organic coffee, while also trying to do the right thing.

Since opening our first shop in London in 1986, Pret's mission has been simple. To serve freshly made food and good organic coffee, while also trying to do the right thing.

Since opening our first shop in London in 1986, Pret's mission has been simple. To serve freshly made food and good organic coffee, while also trying to do the right thing.

That's why our food is made in our shop kitchens throughout the day and our unsold food is donated to food rescue partners at the end of every day as he first franchise partner of Pret A Manger.

That's why our food is made in our shop kitchens throughout the day and our unsold food is donated to food rescue partners at the end of every day as he first franchise partner of Pret A Manger.

That's why our food is made in our shop kitchens throughout the day and our unsold food is donated to food rescue partners at the end of every day as he first franchise partner of Pret A Manger.

Geography of Operations

Geography of Operations

Geography of Operations

We provide operational and supply excellence across the globe.

We provide operational and supply excellence across the globe.

UAE (HQ)

UAE (HQ)

UAE (HQ)

Australia & New Zealand

Australia & New Zealand

Australia & New Zealand

Singapore

Singapore

Singapore

ELR US – Air Venture

ELR US – Air Venture

ELR US – Air Venture

ELR Zanzibar

ELR Zanzibar

ELR Zanzibar

Exquisite Service, Endless Satisfaction

Exquisite Service, Endless Satisfaction

Exquisite Service, Endless Satisfaction

At Emirates Leisure Retail, excellence is not just a standard; it's a way of life.

At Emirates Leisure Retail, excellence is not just a standard; it's a way of life.

ELR US – AIR VENTURE

ELR entered the US market in 2020 by acquiring a majority interest in Air Ventures (AV), a reputed airport F&B operator with 28 outlets at 8 US airports. Established in 2002, Air Ventures has a stellar reputation in the industry. It works across a diverse portfolio of brands, including Dunkin Donuts, Peet's Coffee, Not Your Average Joe's, Miss Shirley's, and successful homegrown concepts such as Grill District and Harbor Grill. It serves customers across QSR, cafes, and casual dining bars and restaurants.

ELR AUSTRALIA & NEW ZEALAND

ELRA launched operations in Australia in 2008 & New Zealand in 2017 and has since expanded to become a leader in premium airport dining worldwide. With bespoke local concepts, licensed and franchised partnerships, and high-profile brand collaborations, ELRA has experience creating and managing a broad range of venues, including Heineken House, AFL Kitchen and Bar, Wondertree, The Bistro by Wolfgang Puck, and multiple Hudsons coffee venues.

ELR SINGAPORE

In 2017, we began operating at Singapore's Changi Airport. Today, we are proud to have opened seven new venues, including Pret A Manger, Tiger Den, Hudson's, and Asian Street Kitchen. Our team provides an exceptional customer experience for which the airport is renowned and has been awarded.

ELR ZANZIBAR - ZOMA

ELR has launched and continues operating the award-winning Master Concessionaire project ZOMA at Zanzibar’s new terminal at Abeid Amani Karume International Airport. ZOMA embodies the essence of the island and provides the passengers with an authentic Zanzibar experience until departure.

Corparation Values & CSR

Our Commitment to Corporate Values

Our Commitment to Corporate Values

Our Commitment to Corporate Values

Teamwork

You display a strong commitment to working together as a team to achieve company and individual goals, while creating a supportive & positive workplace.

Teamwork

You display a strong commitment to working together as a team to achieve company and individual goals, while creating a supportive & positive workplace.

Teamwork

You display a strong commitment to working together as a team to achieve company and individual goals, while creating a supportive & positive workplace.

Teamwork

You display a strong commitment to working together as a team to achieve company and individual goals, while creating a supportive & positive workplace.

Service

You have the ability to deliver exceptional experiences, striving for excellence, creating happy and loyal customers and understand there will never be a second chance, to create o first impression.

Service

You have the ability to deliver exceptional experiences, striving for excellence, creating happy and loyal customers and understand there will never be a second chance, to create o first impression.

Service

You have the ability to deliver exceptional experiences, striving for excellence, creating happy and loyal customers and understand there will never be a second chance, to create o first impression.

Service

You have the ability to deliver exceptional experiences, striving for excellence, creating happy and loyal customers and understand there will never be a second chance, to create o first impression.

Integrity

You act with honesty & transparency to build and protect the reputation of yourself, your business unit & our company. Integrity is the foundation of who you are and how you act.

Integrity

You act with honesty & transparency to build and protect the reputation of yourself, your business unit & our company. Integrity is the foundation of who you are and how you act.

Integrity

You act with honesty & transparency to build and protect the reputation of yourself, your business unit & our company. Integrity is the foundation of who you are and how you act.

Integrity

You act with honesty & transparency to build and protect the reputation of yourself, your business unit & our company. Integrity is the foundation of who you are and how you act.

Quality

You are committed to quality, striving to make us better than our competitors and understand that our customers & colleagues deserve the best in all that you do.

Quality

You are committed to quality, striving to make us better than our competitors and understand that our customers & colleagues deserve the best in all that you do.

Quality

You are committed to quality, striving to make us better than our competitors and understand that our customers & colleagues deserve the best in all that you do.

Quality

You are committed to quality, striving to make us better than our competitors and understand that our customers & colleagues deserve the best in all that you do.

Results

You believe that results are the key measurement of our success as a business, and demonstrate that working together to achieve great results, will bring us growth and new opportunities.

Results

You believe that results are the key measurement of our success as a business, and demonstrate that working together to achieve great results, will bring us growth and new opportunities.

Results

You believe that results are the key measurement of our success as a business, and demonstrate that working together to achieve great results, will bring us growth and new opportunities.

Results

You believe that results are the key measurement of our success as a business, and demonstrate that working together to achieve great results, will bring us growth and new opportunities.

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© 2024 MMI | All rights reserved

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© 2024 MMI | All rights reserved

proudly part of

© 2024 MMI | All rights reserved